Please check out our FAQ’s below. If you’re not finding what you’re looking for, please send an email to [email protected] and your questions will be addressed asap.
Contact
Have questions or comments?
Booking, Production, Advance Info: [email protected]
Wedding + Private Events: [email protected]
Media Requests: [email protected]
Ticketing Issues: [email protected]
General Inquiries: [email protected]
Frequently Asked Questions
What is Bottom Lounge?
Bottom Lounge is a music hall, a restaurant, and a great venue for you to host your private parties and events.
How old do I have to be to go to Bottom Lounge?
That depends on what you’re coming here for. Our shows have different age restrictions on them and those are always listed on each show on the website, so be sure to check the show you want to go to. The restaurant and the rooftop deck are 21 & over.
The show I want to go to is 17 & Over and I am 16 and 9/10ths years old! Can I come anyway?
You’re a little old to be saying your age in fractions, friend. You can come if you bring a parent or legal guardian. YOUR parent or legal guardian. Not your older brother/sister/cousin, not your uncle, not your friend’s uncle, not your uncle’s friend, and not your friend that is an adult. The city has rules and those rules contain curfew laws that are not up to us.
How do I buy tickets?
There’s a link on each show page that says “tickets”, you can get them there. If you would rather talk to a human being on the phone, you can call TicketWeb at 1-866-777-8932. You can get tickets at the door if the show isn’t sold out but we do not take cash.
How do I get there?
Bottom Lounge is one and a half blocks east of the Ashland stop on the Green and Pink CTA lines, as well as the Ashland bus. If you’re driving or biking, we recommend checking Google.
What about parking?
We have a small, but free lot adjacent to the club. There is metered street parking in the neighborhood. Please keep in mind there are parking restrictions on any street in Chicago and you should always be sure to look for any signs explaining those near your car.
Do you have a dress code?
We need you to have clothes on most of your body, including shoes. Other than that, we don’t really care what you are wearing as long as it doesn’t potentially cause an injury to someone else.
Can I bring my camera?
Generally speaking, any camera other than the camera on your phone requires media credentials. If you want to shoot professionally or cover an event for a publication, you will need to get permission from the artist’s management to get a media pass.
Can I bring my backpack?
Backpacks are allowed in the venue, yes. However, it will be inspected by security upon your arrival. Prohibited items include: drugs, alcohol, food & drink, weapons, and anything else that would impede on others’ ability to enjoy the show. Additionally, we will not be able to check your bag in our coat check, so be prepared to lug it around with you all night.
Do you allow flowtoys?
We do not allow hula hoops, poi, wands, or staffs. Hydration packs are also not allowed. Gloves and goggles are fine.
Do you have a coat check?
We do! It is open seasonally (give us a call to double-check) at $5 per item, cash only. No bags or purses, though, so please plan accordingly.
The show is sold out, how do I get tickets?
If a show is sold out, we don’t have any more tickets to sell you, plain and simple. We’d love to sell you some more but we can’t because we are out, that’s why we are telling you it is sold out. We STRONGLY DISCOURAGE purchasing tickets from a “third party” (scalpers/StubHub/Seat Geek, etc) because if there is a problem (and there frequently are) with your ticket being fake, we cannot help you. If spending way too much money on a ticket that might be fake is worth the risk, know that if there is a problem you are on your own to get your money back from whoever sold it to you. We are getting more and more fake tickets at the door so be aware that counterfeit tickets are more common than you might realize.
I want to book my band there how do I do that?
You can submit links to [email protected]. The booking department does not accept unsolicited calls, email only.
I want to throw a party at Bottom Lounge, how can I do that?
Great! We love hosting events and parties. You want to talk to our Event Manager, Natalie Meletsis ([email protected]).
